CURRICULUM VITAE – MARCUS DEMPSEY MSc, MBCS
PERSONAL DETAILS
| Name: | Marcus James Dempsey, MSc, MBCS | |||
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| Address: | South Shields, Tyne & Wear | |||
| Telephone: | <withheld> | DOB: | January 1975 | |
| Mobile: | <withheld> | Nationality: | British passport holder | |
| Email: | marcus@mrfrosty.co.uk | Driving License: | Full UK License | |
| Current CV: |
http://ww.mrfrosty.co.uk http://www.linkedin.com/in/marcusdempsey |
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PERSONAL SUMMARY
I am an experienced Windows systems administrator (MCSE) and network enginner with over 17 years of experience working in the marine communications, retail and email service provider industries. I am currently a Professional member of the British Computer Society.
I am a highly motivated individual who prides himself on completing tasks to the highest standard possible. I enjoy working on projects that involve the designing, planning and improving of network infrastructure, and is an area that I would like to continue to work in and to develop more. I am specifically interested in continuing my career in System Administration and monitoring and related areas.
I prefer to work within 1 hour's drive of Newcastle Upon Tyne. I am not currently seeking employment opportunities.
EMPLOYMENT HISTORY
Jan 2008 - Present - Communicator Corp, Senior Systems Administrator
Core Roles/Skills: Windows system administration, system monitoring (MRTG/SNMP/Advanced Host Monitor), Hyper-V virtualisation, automated infrastructure deployment (Windows Deployment Services) & consolidation, scripting, Firewall configuration and administration, switch configuration, out of hours on-call cover.
I play a central role in administering the company's Software as a Service application, I maintain the company's infrastructure to support the sending of over 200 million emails a month which involves supporting and configuration of SonicWall NSA E6500 firewalls, dell switches, anti-virus deployments and updates and Dell servers.
Maintain the security and integrity of the company network by making sure anti-virus and security updates are installed on servers through the use of Microsoft Windows Update Services. Provide out of hours and weekend support on a bi-weekly basis. My experience and knowledge of various monitoring technologues such as Cacti, RRD, SNMP have enabled me to provide valuable aids in monitoring service availability and capacity utilization, allowing me to better plan and budget for future infrastructure requirements.Oct 2005 - Jan 2008 - ScS Upholstery Plc, Application Specialist
Core Roles/Skills: Windows system administration, system monitoring, scripting, out of hours on-call cover.
Maintain the continuous updates of security patches on servers and workstations via the use of Microsoft's WSUS server, thus enabling all workstations and servers to be updated within 24 hours of critical security updates.
Worked with over 60 servers and 1500 workstations on a national basis and help to support the day to day running of the IT infrastructure, this involves building and repairing of equipment as needed. Provided technical support to the group's nation wide branches as needed through the company helpdesk, as well as maintaining and supporting the company's ISA server. Supported and maintained the company's Microsoft Exchange 2003 server; thus resolving any problems that may arise as quickly as possible. This also included the company's enterprise Blackberry server and services. Provided out of hours and week end support on a tri weekly basis. Made sure Anti-Virus updates are applied to all servers and computers. Helped to roll out new IT equipment to new shop fit, this involves driving down to locations, and installing computers, routers and switches.Jul 2001 - Jul 2004 - A-N-D Group Plc, IT Co-ordinator and Manager
Core Roles/Skills: Windows system administration, system monitoring, scripting, out of hours on-call cover.
Maintained the continuous running and supporting of the Windows NT / Windows 2000 networks which run on a mixture of Dell PowerEdge 2450 and 4400 servers. Servers include MS Exchange 5.5, MS Exchange 2000, MS SQL 2000 and Citrix Metaframe Xpa servers, which allow our customers to send / receive their email / fax and telexes anytime of the day.
Produced and maintained the company IT documentation, including policies and inventories to contribute to the company ISO compliancy. Tested and repaired the ANDcrewcall system, which is a mobile satellite communication system that allows the ship's crew to make voice calls, send emails etc. Testing involved the testing of voice and data communication via satellite and producing test / repair documentation as well as repairing any problems diagnosed. Provided 24hr support to all sites and remote VPN office users, trained staff on how to use office and Windows applications and general computer and network usage. Provided 2nd level support on various satellite messaging services to customers when 1st level support was unavailable.Aug 1995 - Jul 2001 - Nissan Shipping Agents (UK) Ltd, Systems Administrator, Programmer
Core Roles/Skills: Windows system administration, system monitoring, scripting, bespoke development of company software.
Purchased hardware and software and undertook the installation, repairs and cabling of the servers / workstations when required.
Wrote bespoke software using MS Visual Basic for producing Custom & Excise documents, invoices, shipping notes, account statements, holiday tracking systems, stock control systems, import/export systems, telex monitoring system etc. Provided second level support to Nissan Distribution Services (UK) Limited (shipping section) when needed, provided technical support to the various departments within the company during out of office hours and holidays.Jul 1991 - Aug 1995 - MARI Group, Programmer
Core Roles/Skills: Development of company bespoke software.
Developed bespoke software for the company in C, C++, Pascal.
QUALIFICATIONS & COURSES
- 2007 - NetApp Configuration & Administration (3 day course)
- 2006 - MSc Computer Science
- 2004 - A+
- 2004 - Network+
- 2003 - Windows 2000 Professional
- 2000 - MCSE (Windows NT 4)
- 1997 - HNC in IT
- 1996 - NVQ Admin. in IT (Level 3)
- 1994 - BTEC in Business IT
- 1993 - NVQ Advanced Programming (Level 3)
- 1992 - NVQ Programming in C (Level 3)
- 1992 - NVQ Programming in Pascal (Level 2)
- 1992 - NVQ Programming in Cobol (Level 3)
SKILLS
Programming
Hardware
Systems
Experience
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Experience KeyThe following list is a brief guide to indicate my level of knowledge in each are of my key skills. Technologies that I may not have used in some time are marked with H to indicate historical use, in addition to the level of understanding and experience I demonstrated in the past.
Security Related Software
General Software
Publicly Released Software
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PERSONAL INTERESTSI try and keep fit as much as possible, I am a PADI certified open water diver and looking to further gain my experience in the scuba diving area. When the weather allows it I also enjoy rock climbing and regularly climb both in and outdoors. |
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